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September 2026: Reminders and Updates
Table of Contents
Truckbase BOLs
Truckbase BOLs
Starting on October 1st, 2026, everyone is required to use the digital Bill of Ladings that are generated in Truckbase.
YOU MUST COLLECT SIGNATURES IN TRUCKBASE FROM AN AUTHORIZED REPRESENTATIVE AT BOTH THE PICKUP LOCATION AND DELIVERY LOCATION.
To add a signature at PICKUP, select "Add Signature" under the Pickup address.
To add a signature at DELIVERY, select "Add Signature" under the delivery address.
After-hours Pickups or Deliveries:
After-hours Pickups or Deliveries:
If you are picking up or delivering after-hours, YOU STILL NEED TO ADD A SIGNATURE.
Write in the Name field: "After-hours P/U" or "After-hours Delivery" and sign the word: "N/A"
To add a signature for AFTER-HOURS PICKUPS:
Select "Add Signature" under the Pickup address
In the Name field, write: "After-hours P/U"
In the signature box, sign: "N/A"
To add a signature for AFTER-HOURS DELIVERIES:
Select "Add Signature" under the Delivery address
In the Name field, write: "After-hours DEL"
In the signature box, sign: "N/A"
In case you’ve forgotten or need a refresher on how to collect signatures in Truckbase, you can review the instructions by clicking the button below:
Vehicle Inspections
Vehicle Inspections
Please remember you still MUST complete the Vehicle Inspection Report (VIR) for each run.
Make sure things like tubes, latches, doors, and hose boom, reel, etc. are secure, and check fluid levels during your inspections.
Check tires for damage like nails, gashes, wear, etc.
Make sure debris tanks are empty – you can get a ticket, fine, and/or be shut down if the debris tanks have any water.
If you discover that the debris tanks have not been emptied, tell the contact person on-site that the tanks need to be empty before you can take the truck. If it is an after-hours pickup, you must dump it in a legal location, like a reasonable spot at the pickup location or certain truck stops.
Checking Truckbase Notes
Checking Truckbase Notes
Before calling us with questions about your trip, make sure you are carefully reading all notes and instructions.
Most of the time, what you need has already been added to the notes, such as delivery fuel levels, truck wash instructions, contact information for pre-negotiated local rides/taxis to get out of a location, etc.
Verify Truck Information
Verify Truck Information
It is important that you verify the truck Unit Numbers and VINs when you arrive at the pickup location to make sure you are taking the correct truck assigned to you.
"Show More"
"Show More"
Make sure you are tapping the "Show More" button under the Location Notes so you can see all the notes.
"Show More" – minimized
"Show More" – expanded
Truck Washes & Fill-Ups on Delivery
Truck Washes & Fill-Ups on Delivery
Please follow the Fuel and Truck Wash instructions listed in the Location Notes section of the Delivery stops.
Fuel & DEF Levels
If a fuel level is not specified, fill up to at least 1/2 TANK.
Please don't fill up unnecessarily.
Truck Washes
If the notes say the truck must be washed, please wash it.
Some trucks have been delivered dirty when they were instructed to be washed, and some trucks have been unnecessarily washed, which is a cost we have to eat.
So, please wash the truck when instructed to, and do not wash it otherwise.
DEMOS
If the truck is a DEMO, ALWAYS WASH and FILL FUEL TO FULL TANK.
Calling Location Contacts Before Pickup and Delivery
Calling Location Contacts Before Pickup and Delivery
Call the contacts listed in the Location Notes to:
Provide ETAs for pickup and delivery.
Verify pickup and delivery addresses.
Make sure the truck is ready before you get to the pickup location.
Get any additional information you need.
For a complete guide of all Truckbase features for drivers, view the Truckbase Driver Training guide using the link below:
Expense Reminders
Expense Reminders
Personal Charges
DO NOT USE THE COMPANY COAST CARDS FOR PERSONAL USE.
Any personal charges will be deducted from your next settlement.
Rideshare Prices
When looking for a Lyft or Uber, make sure you are checking both apps for the lowest price. Most of the time, one is cheaper than the other.
Hotel Prices
Do your best to keep hotel rates down by searching for low rates and using CDL, Senior, and our business company rates at hotels.
Rental Cars
Please upload your rental car agreements to Truckbase when you have a rental car.
Do not add the Prepaid Fuel/Fuel Purchase Option.
Hours of Service (HOS) Logs
Hours of Service (HOS) Logs
Please make sure you are not only keeping your driver logs up-to-date and valid, but that you are also submitting them to the office.
We are required to keep a record of your duty status.
Using Motive for Electronic Logs
Using Motive for Electronic Logs
We recommend you use Motive to track your logs. If you connect your Motive account to our company account, you will not have to manually send your logs – we will see them automatically in our company dashboard.
You will need our Motive Company ID, which is: KT1215032.
If you have issues using Motive or you use paper logs, you can email a copy of your logs to logs@gdaway.com at the end of each week.
Trip Permit Information
Trip Permit Information
Refer to the guide below to see if you need a permit, depending on your route.
If you need a permit ordered for you, you can text Taylor or email at tanderson@gdaway.com with the required information for the permit.
Do not wait until the last minute to request a permit. Keep in mind, some permits cannot be issued during the weekends, so be sure you request them beforehand if you know you will be driving over the weekend.
You do not need permits if you are driving:
a smaller vehicle like a transit van or box truck.
driving a truck that's already registered (rentals, leases, etc.)
Taylor is typically available Monday-Friday, 8:30 am to 5:30-6pm.
Payroll Guidelines Reminder
Payroll Guidelines Reminder
Please review the payroll schedule guidelines below:
To get paid by END OF DAY on TUESDAY, you must have ALL your paperwork for your completed trips uploaded on or before MONDAY.
To get paid by END OF DAY on FRIDAY, you must have ALL your paperwork for your completed trips uploaded on or before THURSDAY.
In other words:
If you do not have your paperwork uploaded on (or before) Monday, you will have to wait until Friday to get paid.
If you do not have your paperwork uploaded on (or before) Thursday, you will have to wait until Tuesday to get paid.
This schedule provides TWO opportunities each week to be paid for your completed trips.
DO NOT REQUEST TO BE PAID OUTSIDE OF THESE DAYS.
If you are expecting to receive a settlement on a Tuesday or Friday, you will be paid BY THE END OF THE DAY. Please have patience – you do not have to call asking if you will be paid.
Scheduling Time Off
Scheduling Time Off
If you plan on taking time off, please let us know at least 2 weeks before. Unexpected time off creates major scheduling issues.
Please communicate your availability as soon as possible.
We are always busy at the beginning/end of each month and at the beginning/end of the year. So, if you want to maximize your workload, the 2nd and 3rd weeks of the month are usually the best to take off since things can be a little slower.
Contacting the Office
Contacting the Office
Unless it is an emergency, please do not contact the office during off-hours – we do not work 24/7.
Please have patience when contacting the office during business hours, as we are managing multiple drivers and other responsibilities at once. Give us an appropriate amount of time to respond to your calls and requests.
Please leave a voicemail or send a text to explain the reasons you are calling – that way, we can prioritize accordingly.
Office Hours
Office Hours
Monday through Thursday
Shawn: 7:00 AM - 4:00 PM CST
Taylor: 8:30 AM - 5:30 PM CST
Friday
Shawn: 7:00 AM - 3:00 PM CST
Taylor: 8:30 AM - 5:30 PM CST
Saturday & Sunday
Do not contact over the weekend unless it is a emergency or for important travel-related needs.
For questions or concerns about mechanical issues or anything truck-related, contact:
Kevin (773-617-7627) or Robert (708-431-6288)
If you have any questions about any of the information above, please reach out.
We appreciate all of your hard work. Stay safe out there!
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Taylor Anderson
Operations & Technology
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